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Shipping & Return Policy

πŸ“¦ Shipping Policy

Thank you for shopping with us.

Order Processing Time

All orders are processed within 2–5 business days. Please note that we do not ship on weekends or holidays.

Shipping Time

Estimated delivery times:

  • United States: 7–12 business days
  • Europe: 7–12 business days
  • Japan: 5–10 business days
  • Other regions: 7–15 business days

Shipping times may vary depending on your location and customs processing.

Shipping Fees

Shipping fees are calculated at checkout or offered as free shipping for orders over a certain amount.

Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

Customs & Duties

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.

Delays

We are not responsible for delays caused by shipping carriers or customs clearance.

πŸ” Return & Refund Policy

We want you to love your purchase. If you are not completely satisfied, we're here to help.

Return Eligibility

  • Returns must be requested within 7 days of receiving your order
  • Items must be unused, unworn, and in original condition
  • Custom or personalized items are non-refundable

Non-returnable Items

  • Customized or made-to-order pieces
  • Items damaged due to misuse

Return Process

To initiate a return, please contact us with your order number and reason for return.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval. Refunds will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos.

Exchanges

We currently do not offer direct exchanges. Please return the item and place a new order.